ONLINE THERAPY ANYWHERE IN INDIANA
Telehealth Therapy in Indiana From PSG in Muncie
Long drives, shift work, and busy schedules should not keep you from getting help. At Psychological Services Group (PSG), telehealth therapy connects teens 16+ and adults anywhere in Indiana with licensed clinicians from our Muncie office through secure video sessions. Same care, same team, from the comfort of your own home. Online Therapy Anywhere in Indiana With PSG's Muncie Clinicians.
✔️ Secure Video Sessions
✔️ Anywhere in Indiana
✔️ Insurance Accepted
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EMDRIA Certified Care
Led by an Approved Consultant
Telehealth available
Our Muncie clinic or home
Insurance Accepted
TRICARE, Anthem, Aetna & more
Muncie, Indiana
3812 W Kilgore Ave
UNDERSTANDING TELEHEALTH
What Is Telehealth Therapy?
Telehealth therapy, also called virtual therapy or online counseling, is psychotherapy delivered through secure video instead of in an office. You meet with a licensed clinician in real time, using the same evidence-based approaches offered in person, such as cognitive behavioral therapy, trauma-focused therapy, and EMDR.
Research has found online therapy can be effective for many concerns, including anxiety, depression, and trauma. Unlike national therapy apps, PSG is a real local practice with an office in Muncie, so you work with clinicians who know Indiana. Because of state licensing rules, you need to be located in Indiana at the time of each telehealth session. You can also switch to in-person visits anytime.
Getting Started Takes Three Steps
1
Reach Out
Call 317-674-3320, email psgindiana@gmail.com, or complete the contact form.
2
Connect
Our team explains the process, answers your questions, and discusses availability.
3
Begin Your Journey
Meet with a clinician, in person or virtually, and start working toward your goals.
WHO IT IS FOR
Mental Health Telehealth for Indiana Residents
PSG offers mental health telehealth for teens 16 and older and adults in Indianapolis, Fort Wayne, Anderson, Richmond, rural counties, and anywhere else in Indiana. It also suits Muncie clients who sometimes cannot make it to the office, students, parents, and first responders working shifts. If you have been searching for telehealth therapy near you, PSG can help from wherever you are in the state. Sessions use the same licensed clinicians who see clients in our Muncie office.
Online therapy at PSG can include:
WHY CLIENTS CHOOSE ONLINE
Reasons People Choose Telehealth Counseling
Telehealth is not second-best care. For many people, it is the reason they are able to start therapy at all. These are some common reasons Indiana clients choose online sessions with PSG instead of an office visit: Convenience and comfort matter.
Long Travel Distance
Living far from Muncie or in a rural county where few licensed therapists are available nearby, and driving takes too much time.
Shift Work Schedules
Working nights, rotating shifts, or long hours that make it hard to reach an office during regular business hours each week.
Childcare Needs
Caring for young children or family members at home and being unable to leave easily for a full appointment plus travel time.
Health or Mobility Limits
Chronic illness, injury, disability, or limited transportation that makes getting to an in-person appointment each week difficult or physically draining.
Comfort at Home
Feeling more relaxed and open talking from a familiar, private space instead of sitting in an unfamiliar or busy waiting room.
Privacy Concerns
Preferring not to be seen entering a therapy office in a small town where people may recognize your car or your face.
Busy Student Life
Fitting sessions between classes, labs, and part-time jobs without needing a car, a bus pass, or extra time to get across town.
Continuity During Changes
Keeping the same therapist after moving within Indiana, traveling for work, or during weeks when getting to the office is not possible.
PROFESSIONAL CARE FOR YOUR UNIQUE NEEDS
Our Mental Health Therapy Services
We offer a range of evidence-based services designed to support your individual needs and goals.
$125–$200
Private-Pay Range per Session at PSG
Psychological Services Group financials page
INSURANCE AND COST
Online Therapy With Insurance
Telehealth sessions are generally billed like in-person sessions. PSG accepts United Healthcare, Anthem, Aetna, TRICARE, and IU Health, and offers private-pay sessions with a Good Faith Estimate before you begin. PSG is not credentialed with Medicaid or Medicare. Review therapy cost and insurance details, and see how options compare below. Always check your plan's telehealth benefits before your first session.
Option | What It Is | How PSG Telehealth Is Different |
|---|---|---|
In-Person Only | Driving to an office for every session. | Telehealth saves travel while keeping the same clinicians. |
National Therapy Apps | Subscription platforms matching you with remote therapists. | PSG is a local Indiana practice with a real office and team. |
PSG Telehealth Therapy | Secure video sessions anywhere in Indiana. | Evidence-based care, including EMDR, with insurance accepted. |
Text-Based Therapy | Messaging a counselor through an app. | PSG uses live video sessions in real time with your clinician. |
Waiting for an Opening | Delaying care until in-person schedules allow. | Telehealth fits around shifts, classes, and family needs. |
HOW IT WORKS
How a Therapy Session Online Works
A therapy session online works much like an office visit. You join a secure video link at your appointment time from a private, quiet space. Your clinician checks in, works on your goals, and plans next steps. To get the most out of online therapy, use headphones, a stable connection, and a door you can close.
Ready to Try Telehealth? Book a Session.
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EMDR ONLINE
Can EMDR Be Done Virtually?
Yes. EMDR online treatment follows the same eight phases as in-person work, with bilateral stimulation delivered on screen or through self-tapping. Research suggests online EMDR can be effective for many clients. PSG's EMDR team is led by an EMDRIA Approved Consultant. Learn more about EMDR therapy or trauma and PTSD treatment.
OUR CLINICIANS
Meet Our First Responder Therapy Team
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LEAD PSYCHOLOGIST
Dr. Robyn (Nikki) Eubank
Psychologist · Certified EMDRIA Therapist · EMDRIA Approved Consultant
Psychologist with over 17 years of experience in counseling and testing; certified EMDRIA therapist, EMDRIA Approved Consultant, and international consultant and coach.
Known for a style that challenges, pushes, and tells you like it is, from a place of genuine understanding and unconditional positive regard. The goal is meaningful, sustainable change, reached in a timely and efficient way.
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Dr. Jayda Day
Psychologist
Ball State University graduate providing therapy for teens, young adults with anxiety, depression, trauma, & identity concerns, plus diagnostic testing.
Katie Buchanan
LMSW
Experienced with addiction, trauma, crisis, depression, anxiety, and ADHD; uses CBT, solution-focused therapy, and interpersonal process.
Molly Strauss
M.Ed., Ed.S., NCSP
Works with teens (16+), young adults, adults, and couples using an integrative approach, including CBT and solution-focused methods.
Indiana Licensure
Clinicians licensed to practice in Indiana, where you will be located during sessions.
Real Local Team
A practice with a physical office you can visit, not only an app or chat platform.
Secure Platform
HIPAA-compliant video that protects your privacy and your health information during sessions.
Specialized Care
Access to EMDR, trauma care, and first responder therapy online, not just general talk.
Insurance Accepted
In-network options with major plans, not only cash-pay subscriptions billed every month.
Telehealth vs In-Person Therapy
FROM HOME
Telehealth Therapy
Secure video sessions from anywhere in Indiana. Saves travel time, fits around shifts and classes, and lets you attend from a private, comfortable space with the same licensed clinicians and approaches.
VS
IN MUNCIE
In-Person Therapy
Sessions at our office on W Kilgore Ave in Muncie. Some clients prefer in person, and many mix both formats. Explore individual therapy in Muncie, or book a telehealth session.
CLEAR COSTS. PRIVATE CARE.
Cost, Insurance, and Confidentiality
Use your insurance or pay privately. Either way, every session is confidential.
OPTION 2
Private Pay
$125–$200
/ session
Fee-for-service and private-pay sessions cost $125 to $200, depending on the clinician, session length, and type of therapy.
Some clients choose private pay for added privacy or to avoid insurance limits on the number of sessions
There are no hidden fees
Superbills are available for out-of-network reimbursement
You can receive a Good Faith Estimate under the No Surprises Act
ALWAYS
Confidential Care
Every session takes place in a confidential, non-judgmental space. Like all mental health care, confidentiality has a few legal limits, such as immediate safety concerns; your clinician can walk you through them before you begin.
Protected under federal privacy law (HIPAA)
In person in Muncie or by telehealth
MUNCIE & SURROUNDING AREAS
Book Telehealth Therapy in Indiana
Whether you live in Muncie, Indianapolis, or a small town across the state, virtual therapy with PSG brings licensed care to your home. Tell us what you need, and our team will help you schedule online therapy with insurance or private pay.
📞 Call 317-674-3320
📍 3812 W Kilgore Ave, Muncie, IN 47304
🕘 Monday to Friday, 9 am to 5 pm; Saturday by appointment
You must be located in Indiana during each session. Contact PSG to get started.
Psychological Services Group
Address
3812 W Kilgore Ave, Muncie, IN 47304
In-Person Sessions
At our Muncie clinic, Monday to Friday, 9 am to 5 pm, with Saturday by appointment.
Telehealth
Online therapy lets you attend sessions from home when shifts make travel hard.
Frequently Asked Questions
Find answers to common questions about
Mental Health Therapy at Psychological Services Group.
What ages do you see online?
PSG offers telehealth for teens 16 and older and adults located in Indiana.
Can I switch between telehealth and in-person sessions?
Yes. Many clients mix both, attending in person at our Muncie office some weeks and online others, with the same clinician.
Do I need to live in Muncie for telehealth?
No. You can live anywhere in Indiana, but you must be located in Indiana at the time of each session because of state licensing rules.
Is telehealth secure and private?
PSG uses a secure, HIPAA-compliant platform for video sessions. Choosing a private room on your end helps protect your confidentiality too. (confirm platform)
Is online therapy effective?
Research has found online therapy can be effective for many concerns, including anxiety, depression, and trauma. Your clinician will discuss whether telehealth fits your needs.
Who offers telehealth at PSG?
PSG's licensed clinicians offer telehealth sessions. Availability varies by clinician, so ask our team when you call 317-674-3320. (confirm per clinician)
What if I am in crisis?
If you are in immediate danger, call 911. For a mental health crisis, call or text 988 to reach the 988 Suicide and Crisis Lifeline any time, day or night.
What do I need for a telehealth session?
A phone, tablet, or computer with a camera, a stable internet connection, headphones, and a private space where you will not be overheard.
Does insurance cover online therapy?
Telehealth is generally billed like in-person therapy. PSG accepts United Healthcare, Anthem, Aetna, TRICARE, and IU Health. Check your plan's telehealth benefits. (confirm)
What is telehealth therapy?
Telehealth therapy is psychotherapy delivered through secure video. You meet with a licensed clinician in real time using the same evidence-based approaches as in-person sessions.
Can EMDR be done virtually?
Yes. EMDR can be done online using on-screen or self-guided bilateral stimulation, following the same phases as in-person EMDR. (confirm online EMDR clinicians)