SPECIALIZED SUPPORT FOR UNIQUE EXPERIENCES
First Responder Therapy in Muncie, Indiana
First responder therapy at Psychological Services Group is a specialized mental health service for police officers, firefighters, EMTs, paramedics, and other first responders. Through individualized therapy, trauma informed care, PTSD treatment for first responders, and EMDR, our therapy for first responders in Muncie, Indiana, helps clients address trauma, anxiety, depression, occupational stress, burnout, sleep difficulties, and relationship concerns.
You've been there for others. We're here for you.
✔️ EMDRIA-led team
✔️ TRICARE accepted
✔️ Telehealth available
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EMDRIA Certified Care
Led by an Approved Consultant
Our Muncie clinic or home
TRICARE, Anthem, Aetna & more
Muncie, Indiana
3812 W Kilgore Ave
UNDERSTANDING FIRST RESPONDER THERAPY
What Is First Responder Therapy?
First responder therapy is a specialized psychotherapy that helps police officers, firefighters, paramedics, EMTs, nurses, and military personnel process trauma and PTSD. Rather than focusing on one incident, clients work through cumulative trauma, burnout, compassion fatigue, and sleep problems.
At Psychological Services Group, sessions are adapted to each person's needs, from weekly EMDR, CBT, and trauma-focused therapy to EMDR intensives, in person or through telehealth.
Getting Started Takes Three Steps
1
Reach Out
Call 317-674-3320, email psgindiana@gmail.com, or complete the contact form.
2
Connect
Our team explains the process, answers your questions, and discusses availability.
3
Begin Your Journey
Meet with a clinician, in person or virtually, and start working toward your goals.
WHO WE HELP
Therapy for First Responders at Psychological Services Group
Psychological Services Group (PSG) offers therapy for first responders as a dedicated specialty, not an add-on. Every first responder therapist on our team works from a trauma-informed, evidence-based model built for people who carry the weight of other people's worst days. Our first responder support services include:
SUPPORT FOR WHAT YOU’RE GOING THROUGH
How First Responder Therapy at PSG Can Help
First responder therapy helps you process what you have seen, lower daily distress and rebuild balance on and off duty. Our first responder counselor at PSG works with the concerns that show up most often in emergency and service work:
Trauma and PTSD:
Flashbacks, nightmares, intrusive images from calls, avoidance, and feeling on edge long after an incident ends.
Secondary trauma and compassion fatigue:
The emotional cost of absorbing other people's pain, which can leave you drained or detached.
Burnout and occupational stress
Exhaustion, cynicism, and dread before a shift, driven by workload, schedules, and organizational pressure.
Anxiety and depression
Constant worry, low mood, irritability, or losing interest in things you used to enjoy.
Sleep difficulties and hypervigilance
Trouble shutting down after shifts, staying on alert at home, and broken sleep.
Emotional numbness and relationship strain
Feeling cut off from your partner, kids, or friends, or struggling to talk about the job.
Grief and loss
Grieving a colleague, a patient, or a call that did not end the way you wanted.
Substance use as a coping tool
Our team includes Katie Buchanan, LMSW, who has experience helping people facing addiction, trauma, and crisis.
PROFESSIONAL CARE FOR YOUR UNIQUE NEEDS
Our Mental Health Therapy Services
We offer a range of evidence-based services designed to support your individual needs and goals.
5×
Rates of PTSD and depression among firefighters and police officers can be as much as five times higher than in the general population.
Ruderman Family Foundation white paper, cited by the Indiana Department of Homeland Security.
FIRST RESPONDER MENTAL HEALTH
Why Specialized Care Matters
First responder mental health is shaped by repeated exposure to trauma that most people never see. Stigma, fear of looking weak, and concerns about privacy keep many responders from asking for help. Therapy is one part of a wider support system. Here is how it compares with other options responders often use:
Support Type | What It Is | How Therapy Is Different |
|---|---|---|
CBT and Trauma-Focused Therapy | Cognitive behavioral therapy (CBT) addresses unhelpful thought patterns, while trauma-focused therapy develops coping skills for trauma reminders. | Helps responders manage stress, change thought patterns that maintain symptoms, and face reminders of difficult calls without becoming overwhelmed. Clinicians may combine these methods with EMDR. |
EMDR Intensives for Busy Shift Schedules | Extended EMDR sessions offered over several hours or consecutive days, with half-day, full-day, or multi-day formats. | Provides a focused alternative for responders with demanding shifts, those navigating major life transitions, or those who feel they have plateaued in regular talk therapy. |
EMDR Therapy for First Responders | Eye Movement Desensitization and Reprocessing (EMDR) uses bilateral stimulation, such as guided eye movements, to help process distressing memories. | Can help reduce the emotional intensity of traumatic memories. Responders do not necessarily need to describe every detail of every call aloud. PSG’s EMDR team is led by an EMDRIA Approved Consultant and certified EMDRIA therapist. |
Trauma & First Responder PTSD Therapy | Personalized trauma therapy tailored to a responder’s history, symptoms, and schedule. | Uses evidence-based methods to reduce distress, address unhelpful thought patterns, and restore a sense of safety and control. |
Built For Shift Schedules
EMDR Intensives For Busy Shift Schedules
EMDR intensives offer extended, highly focused EMDR over several hours or consecutive days instead of weekly sessions. They can be scheduled as half-day, full-day, or multi-day packages.
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FOR SPOUSES, PARTNERS & FAMILY
Support For First Responder Families
The job affects everyone at home, so PSG offers first responder family support as part of our care. Spouses, partners, and other family members can receive therapy to cope with worry, irregular schedules, and changes they notice in a loved one. Our group therapy includes a group for family members of first responders, where you can connect with others who understand. Couples therapy with Molly Strauss, M.Ed., Ed.S., NCSP, helps partners rebuild communication and connection.
OUR CLINICIANS
Meet Our First Responder Therapy Team
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LEAD PSYCHOLOGIST
Dr. Robyn (Nikki) Eubank
Psychologist · Certified EMDRIA Therapist · EMDRIA Approved Consultant
Psychologist with over 17 years of experience in counseling and testing; certified EMDRIA therapist, EMDRIA Approved Consultant, and international consultant and coach.
Known for a style that challenges, pushes, and tells you like it is, from a place of genuine understanding and unconditional positive regard. The goal is meaningful, sustainable change, reached in a timely and efficient way.
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Dr. Jayda Day
Psychologist
Ball State University graduate providing therapy for teens, young adults with anxiety, depression, trauma, & identity concerns, plus diagnostic testing.
Katie Buchanan
LMSW
Experienced with addiction, trauma, crisis, depression, anxiety, and ADHD; uses CBT, solution-focused therapy, and interpersonal process.
Molly Strauss
M.Ed., Ed.S., NCSP
Works with teens (16+), young adults, adults, and couples using an integrative approach, including CBT and solution-focused methods.
Trauma Credentials
training in methods such as EMDR, CBT, and trauma-focused therapy.
Cultural Understanding
A clinician who knows shift work, cumulative trauma, & why responders hesitate for help.
A Direct Approach
Someone who will challenge you, not just listen.
Flexible Formats
In-person, telehealth, and intensive options that work around your schedule.
Clear Confidentiality
An honest explanation of what stays private.
Fit
The client-therapist connection is one of the main drivers of change in therapy.
Certified First Responder Counselor (CFRC) vs. EMDRIA Certification
TRAINING CERTIFICATE
CFRC
Some people search for a certified first responder counselor. The CFRC (Certified First Responder Counselor) is a training certificate focused on first responder culture and needs. It is one useful signal, alongside licensure, trauma training, and experience.
VS
THE TRAUMA CREDENTIAL TO KNOW AT PSG
EMDRIA Certification
At PSG, the trauma credential to know is EMDRIA certification, which reflects advanced training and consultation in EMDR. When you want a therapist first responders can trust, credentials and experience both matter.
PSG’s EMDR leadership also extends to other clinicians. Dr. Eubank consults with therapists around the world who are pursuing EMDR credentials. For clinicians, consultation with an EMDRIA Approved Consultant is part of advanced trauma therapy training and a required step toward EMDRIA certification, a recognized form of trauma certification for therapists.
CLEAR COSTS. PRIVATE CARE.
Cost, Insurance, and Confidentiality
Use your insurance or pay privately. Either way, every session is confidential.
OPTION 2
Private Pay
$125–$200
/ session
Fee-for-service and private-pay sessions cost $125 to $200, depending on the clinician, session length, and type of therapy.
Some clients choose private pay for added privacy or to avoid insurance limits on the number of sessions & no Hidden Fee.
Superbills are available for out-of-network reimbursement
You can receive a Good Faith Estimate under the No Surprises Act
ALWAYS
Confidential Care
Every session takes place in a confidential, non-judgmental space. Like all mental health care, confidentiality has a few legal limits, such as immediate safety concerns; your clinician can walk you through them before you begin.
Protected under federal privacy law (HIPAA)
In person in Muncie or by telehealth
MUNCIE & SURROUNDING AREAS
First Responder Therapy in Muncie, Indiana | PSG
Find first responder therapy in Muncie, Indiana, for police officers, firefighters, EMTs, paramedics, and other first responders. PSG offers trauma-informed counseling and EMDR therapy to help you navigate work-related stress, trauma, and burnout. Contact us to explore your options.
Psychological Services Group
Address
3812 W Kilgore Ave, Muncie, IN 47304
In-Person Sessions
At our Muncie clinic, Monday to Friday, 9 am to 5 pm, with Saturday by appointment.
Telehealth
Online therapy lets you attend sessions from home when shifts make travel hard.
Frequently Asked Questions
Find answers to common questions about
Mental Health Therapy at Psychological Services Group.
Is first responder therapy the same as mental health first responder training?
No. Mental health first responder training teaches people to recognize and respond to mental health challenges. Therapy treats your own mental health. PSG provides therapy; contact us if you have questions about consultation.
Can I do online therapy for first responders?
Yes. PSG offers telehealth sessions as well as in-person care in Muncie, so you can choose the format that fits your shifts.
What if I need help right now?
If you are in crisis or thinking about suicide, call or text 988 to reach the 988 Suicide & Crisis Lifeline, available in Indiana through 988 Indiana. In an emergency, call 911.
What is a CFRC, and do I need one?
A CFRC is a Certified First Responder Counselor, a training certificate focused on first responder culture. It can be helpful, but licensure, trauma training such as EMDR certification, and fit with your therapist matter just as much.
Will my department find out I'm in therapy?
Therapy at PSG is confidential. Under federal privacy law (HIPAA), your health information generally cannot be shared with your employer without your authorization, apart from specific legal exceptions. Some clients choose private pay for extra privacy.
Get Started With First Responder Therapy in Muncie
You have spent your career helping others. Now let Psychological Services Group help you heal, build resilience, and move forward. Call 317-674-3320, email psgindiana@gmail.com, or schedule online to meet with a clinician in person or virtually.
How much does first responder therapy cost without insurance?
Private-pay sessions cost $125 to $200, depending on the clinician, session length, and type of therapy. You can request a Good Faith Estimate before starting.
Can my family get support too?
Yes. PSG supports family members of first responders through individual therapy, couples therapy, and a group for family members of first responders.
Who does PSG’s first responder therapy serve?
PSG serves police officers, paramedics, EMTs, nurses, military personnel, other fire service professionals, and their family members. Clinicians see teens (16+), young adults, adults, and couples.
What is first responder therapy?
First responder therapy is specialized psychotherapy for people in emergency and service roles. It treats PTSD in first responders, cumulative trauma, burnout, anxiety, depression, and relationship strain using evidence based methods such as EMDR and CBT.
Can I do online therapy for first responders?
Yes. PSG offers telehealth sessions as well as in-person care in Muncie, so you can choose the format that fits your shifts.
Does insurance cover first responder therapy?
PSG accepts United Healthcare, Anthem, Aetna, TRICARE, and IU Health. PSG is not credentialed with Medicaid or Medicare. Check with your insurer about your deductible, co-pay, and co-insurance.
Do I have to describe every call in detail?
No. EMDR therapy lets you process traumatic memories without narrating every detail out loud. Your clinician guides the pace so the work stays manageable.
What is an EMDR intensive?
An EMDR intensive is extended EMDR therapy over several hours or consecutive days. PSG offers half-day, full-day, and multi-day packages for faster progress or tight schedules.